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导读：从开发到谈判，到下订单，发货等。这些都是英语基础知识。1）开发客户英语基础知识：需要定位目标市场，懂得获取和运用英文关键词。找到合适的客户，就要开始开发，开发信、电话、聊天等等，都需要英语。2）谈判英语基础知识：等客户回复你之后，一封封详细
从开发到谈判，到下订单，发货等。这些都是英语基础知识。
1）开发客户英语基础知识：需要定位目标市场，懂得获取和运用英文关键词。找到合适的客户，就要开始开发，开发信、电话、聊天等等，都需要英语。
2）谈判英语基础知识：等客户回复你之后，一封封详细的邮件，你要尽最大可能不去误解客户的意思。尤其一些对于数据要求很严格的产品，一个小差错会导致整个订单的崩塌。而且，要准确地讲观点和态度传达给客户，一句不恰当的表达，会失去合作机会。
3）接待客户时英语基础：毫无疑问，客户来接待才是最好的。但是英语口语不行的话，让同事接待，首先不了解客户；其次不可能每次让同事帮你。
4）英语单据发货相关的各种单据，不仅数据要准确，很多时候时间紧迫，需要及时提供。万一出现差错，改单是小事，涉及到金额就麻烦了
5）投资平台，每天进行的宣传、操作，都需要用英语。不要指望翻译软件，出错率太高，完全依赖软件，会让你的订单出现大的差错的。
6) 谈判的英语再细致些，就牵扯到与客户之间的合同、协议。
7) 付款相关英语：主要信用证。哪怕再负责的银行审证人员，最后的决定权和审核责任仍然在你自己。一些信用证复杂的，长达十几页，翻译公司和银行审证员都不能完全依赖，需要一条一条去看，一个单词一个单词地去审查。
扩展资料注意事项
合同好协议里面，对责任的划分，最喜欢用软条款，签名要求、时间要求、单据要求、付款限制等。一个不符点，遇到不优质的客户，财货两空。业务员的英语就显得极为重要了。没有哪个同事愿意担负责任，替审核十几页的全英文资料，你自己的客户，只有你自己负责到底。
这只是几个大的方面。一名合格的外贸业务员，一天8小时工作中，可以说80%以上的时间是在和英语打交道。英语不是万能的，但是想成为优秀的外贸业务员，英语不好是万万不能的。
Hello,Welcome to china
I'm your tourist guideDid you have a tiring flight
How's everything going
First of all let's go to the hotel for a rest
Then I will introduce your journey here in this beautiful country
其实机场接送不需要太多话。。如果你是这个旅行团的导游的话只要问点问题譬如：旅途累不累啊，还适应吗？时差调转过来了吗？就可以了。老外都很随便的。
送女儿上学一般情况下可以说：I take my daughter to school 如果你是开车， 那就说I drive my daughter to school接女儿用pick up~I go to school to pick up my daughter
英语是很灵活的，像这样口语化的句子，不用太斟酌某个词，谢谢
商务英语口语技巧
相互介绍认识
Business etiquette
There are some general rules for introductions:
1 A man is always introduced to a woman
2 A young person is always introduced to an
older person
3 A less important is always introduced to a
more important person
译文：相互介绍认识有如下基本原则：
1 男士通常会介绍给女士。
2 年轻人介绍给年龄大的人。
3 地位不太高的人介绍给地位高一些的人。
When a client is coming for business purpose,
the host should stand up and receive the guest, offer
a chair and a cup of coffee, he shouldn't sit down
until the guest takes a seat When the guest rises to
leave, the host should go with him as far as the door of
the office or the elevator The executive doesn't rise
for his secretary or coworkers in the office
译文：如果客户是为商务目的而来，主人要起身接待客人，给他让一个座位并且倒上一杯咖啡，在客人落座之前主人不能坐下。当客人起身告辞时，主人需将客人送到门口或者电梯口。而高级经理则不需为秘书或者办公室同事站起来。
A handshake can create a feeling of immediate
friendliness of instant irritation between two strangers
The proper handshake is brief, but there should be firmness
and warmth in the clasp It should always be accompanied by
a direct look into the eyes of the person your shake your hand with
译文：握手可以使本来陌生的两个人马上建立起友谊。正确的握手要迅捷，但是在握手的瞬间应有力度并且充满热情。在握手的同时要目光直视对方。
While speaking with a visitor during an
appointment,you should bear in mind that
listening is as essential as talking Nothing
is more irritating and insulting to a visitor
to have an appointment interrupted by continual
phone calls You need instruct your assistant
to hold all calls except emergencies until
the end of your appointment If your phone system
includes a "message taking" feature, be sure to
make use them If the caller is veering too far
away from the subject, you might say: "Since I have
another appointment in a few minutes, I'd like to
discuss our primary concern"
译文：在与你约见的来访者交谈时，要记住倾听是交谈的基础。没有比不断被电话打扰更加令来访者恼怒和羞辱的事了。你要告诉你的助理帮你接听电话除非有特别紧急的事宜。如果你的电话系统包括"留言"功能，记得使用它。如果来访者离题太远，你可以说："因为我几分钟后还有一个约会，我们还是讨论我们最初谈论的问题吧。"
对外贸易常用语 （一）
They mainly trade with Japanese firms
他们主要和日本商行进行贸易。
For the past five years, we have done a lot of trade with your company
在过去的五年中，我们与贵国进行了大量的贸易。
Our trade is conducted on the basis of equality
我们是在平等的基础上进行贸易。
There has been a slowdown in the wool trade with you
和你们的羊毛贸易已有所减少。
Our foreign trade is continuously expanding
我们的对外贸易不断发展。
Trade in leather has gone up (down) 3%
皮革贸易上升（下降）了百分之三。
Trade in general is improving
贸易情况正在好转。
Our company mainly trades in arts and crafts
我们公司主要经营手工艺品。
They are well-known in trade circles
他们在贸易界很有名望。
We trade with people in all countries on the basis of equality and mutual benefit
我们在平等互利的基础上和各国人民进行贸易。
To respect the local custom of the buying country is one important aspect of China's foreign policy
尊重买方国家的风俗习惯是我国贸易政策的一个重要方面。
Our purpose is to explore the possibilities of developing trade with you
我们的目的是和你们探讨一下发展贸易的可能性。
Words and Phrases
foreign trade 对外贸易
overseas trade 海外贸易
international trade 国际贸易
to trade with 和进行贸易
to do business in a moderate way 做生意稳重
to do business in a sincere way 做生意诚恳
to make a deal 做一笔交易
deal 交易，经营，处理，与交往
to deal in 经营，做生意
to explore the possibilities of 探讨的可能性
trade circles 贸易界
to handle 经营某商品
to trade in 经营某商品
business scope/frame 经营范围
trading firm/house 贸易行，商行
dream 发表于 2005-5-20 22:39
对外贸易常用语 （二）
When could you introduce me to your sister company
什么时候把贵公司的兄弟公司介绍给我们？
Would you please introduce us to some of the most reliable exporters of Chinese handicrafts
请向我们推荐一些最可靠的中国手工艺品出口商，可以吗？
If you are interested in dealing, with us in other products of our company, please inform us of your requirements as well as your banker's name and address
如果你们有意经营我公司其他产品，请告知你方要求及往来银行的名称和地址。
Because of the rapid development of our business in Asia, we think it's necessary to open a branch at the following address
鉴于我们在亚洲地区业务的迅速发展，有必要在下列地点设立分公司。
We've often expressed our interest in investing in China
我们一直对在中国投资很感兴趣。
Our abundant resources and stable policy provide foreigners with the advantages they invest here
我们丰富的资源和稳定的政策为外商投资提供了有利条件。
Thank you for your manner of business cooperation
我们对你们的合作态度非常满意。
We have been working on expanding our scope of cooperation with China
我们一直努力设法扩大与中国的合作范围。
We believe in long-term cooperation with China because we view the future as bright
我们相信与中国长期合作的前途是光明的。
Words and Phrases
trade prospects/outlook 贸易前景
trade cooperation 贸易合作
technological cooperation 技术合作
business cooperation 业务合作
cooperative relationship 合作关系
the scope of cooperation 合作范围
Additional Words and Phrases
trade fair 贸易展销会
trade show 贸易展览
trade agreement 贸易协议
to establish arrangement 达成协议
to reach an agreement 达成协议
trade terms/clause 贸易条款
trade balance 贸易平衡
to conclude a business transaction 达成贸易交易
to work with 与共事
business activities 经济活动
business house 商行；商号
trading department/mechanics 贸易机构
trade association 贸易协会
the foreign trade department 对外贸易部门
CCPIT( China Council for the Promotion of International Trade)中国国际贸易促进会
Commercial Counselor's Office中国使馆的商务处
Chamber of Commerce 商会
trading partnership 经营合伙人
foreign trade personnel 外贸工作者
trading center 贸易中心
trading market 贸易市场
对外贸易常用语 （三）
We want to develop direct contact with Continental buyers for ourselves
我们想为自己的公司同欧洲大陆的买主建立起直接的联系。
We see that your firm specializes in Light Industrial Goods, and we are willing to establish business relationship with you
得知贵公司专门经营轻工业品，我们愿意与贵公司建立业务关系。
We are one of the largest importers of Electric Goods in this city, and we wish to establish business relationship with you
我们是此地最大的电器进口商之一，愿意与你们建立业务关系。
We are willing to enter into business relationship with your company on the basis of equality and mutual benefit
我们愿在平等互利的基础上与贵公司建立业务关系。
Our two countries have had trade relations for ten years
我们两国之间已经有了10年的贸易关系。
We've never had any difficulties with our Chinese partners, and we'd like to make as many new contacts as we can
和中国同行共事从来没有什么困难，希望今后我们之间尽可能多地建立新的关系。
We have made a very good start in our business with Japan
我们和日本在业务上有了良好的开端。
Our company is thinking of expanding its business relationship with China
我公司想扩大与中国的贸易关系。
As is known, we set great store by the trade relationship with the third world countries
众所周知，我们十分重视同第三世界国家的贸易关系。
We look forward to reactivating our business relationship
我们盼望我们的业务关系重新活跃起来。
We shall welcome a chance to renew our friendly relationship
很高兴能有机会来恢复我们的友好关系。
We'll try our best to widen our business relationship with you
我们将尽力扩大同你们的贸易关系。
We're writing you in order to establish business relationship
我们写此信是为了与你方建立业务关系。
The arrangement will contribute to cement our pleasant relationship
此项安排将有助于巩固我们良好的关系。
We're willing to restore our business relationship
我们希望能恢复贸易关系。
It will be advantageous if steps are taken to resume our business relationship on the basis of mutual benefit
如果我们采取措施在互利的基础上恢复业务关系，对我们都是有利的。
The depressed market results in the stagnation of trade
市场萧条导致贸易停滞。
We have been doing quite well in our business, we are willing to open an account with you
我们的生意一直做得不错，希望能与你们建立帐户往来关系。
Words and Phrases
business association 业务联系，交往
business connection 业务联系
close relationship 密切的关系
closer ties 更密切的关系
to establish(enter into, set up)business relationship 建立业务关系
to continue business relationship 继续业务关系
to present business relationship 保持业务关系
to improve business relationship 改善业务关系
to promote business relationship 促进业务关系
to speed up business relationship 加快业务关系的发展
to enlarge (widen) business relationship 扩大业务关系
to restore (resume) business relationship 恢复业务关系
to interrupt business relationship 中断业务关系
to cement business relationship 巩固业务关系
外贸易常用语 （四）
Can we do a barter trade
咱们能不能做一笔易货贸易呢？
Is it still a direct barter trade
这还算是一种直接的易货贸易吗？
If you agree to our proposal of a barter trade, we'll give you paper in exchange for your timber
如果你方同意我们进行易货贸易的建议，我们将用纸与你们交换木材。
Shall we sign a triangle trade agreement
我们订一个三角贸易协议好吗？
A triangle trade can be carried out among the three of us
我们三方可进行三角贸易。
Compensation trade is, in fact, a kind of loan
补偿贸易实际上是一种信贷。
We may agree to do processing trade with you
我们同意与你们进行来料加工贸易。
If you're interested in leasing trade, please let us know
如果你们有意做租赁贸易，请告诉我们。
We wonder whether you do counter trade
我们不知道你们是否做抵偿贸易。
Words and Phrases
trade by commodities 商品贸易
visible trade 有形贸易
invisible trade 无形贸易
barter trade 易货贸易
bilateral trade 双边贸易
triangle trade 三角贸易
multilateral trade 多边贸易
counter trade 对销贸易；抵偿贸易
counter purchase 互购贸易
buy-back 回购贸易
compensation trade 补偿贸易
processing trade 来料加工贸易
assembling trade 来料装配贸易
leasing trade 租赁贸易
in exchange for 用交换
trade agreement 贸易协议
dream 发表于 2005-5-20 22:40
出差常用商务用语
I can‘t miss the ten o‘clock train I‘m going to Beijing on business
I‘m sure it‘s with the boss again this time
Nothing is more stressful than going on a business trip with our boss
They scheduled the negotiation at nine tomorrow morning
There‘re still several things that haven‘t been decided yet before the trip
Don‘t you think it a good thing for you to get out of the office for a couple of days
The train isn‘t crowded at all recently
Last time I went on a business trip with the boss I didn‘t even have enough to eat
The first thing you‘ll do is look for a comfortable hotel
You don‘t know how tight the schedule is for this business trip
Quite often we have to play host to them though it‘s their home ground
Nothing‘s been decided yet Why going there in such a hurry
The company is sometimes very cheap on the travel expenses
I like to take an accasional business trip for a change
On this trip I have to visit several important customers
We always discuss business matters It‘s boring
Every time I‘m back, I have to write a detailed report of the business trip
Sometimes you arrive there around two or three o‘clock in the morning
Business trip is tiring to me
She always gets some presents for other people in the office when she‘s back from a business trip
常用商务谈判对话－介绍篇
(1)
A: I don’t believe we’ve met
B: No, I don’t think we have
A: My name is Chen Sung-lim
B: How do you do My name is Fred Smith
A: 我们以前没有见过吧？
B：我想没有。
A：我叫陈松林。
B：您好，我是弗雷德•史蜜斯。
(2)
A: Here’s my name card
B: And here’s mine
A: It’s nice to finally meet you
B: And I’m glad to meet you, too
A: 这是我的名片。
B: 这是我的。
A: 很高兴终于与你见面了。
B: 我也很高兴见到你。
(3)
A: Is that the office manager over there
B: Yes, it is,
A: I haven’t met him yet
B: I’ll introduce him to you
A:在那边的那位是经理吧？
B:是啊。
A:我还没见过他。
B:那么，我来介绍你认识。
(4)
A: Do you have a calling card
B: Yes , right here
A: Here’s one of mine
B: Thanks
A:您有名片吗？
B:有的，就在这儿。
A:喏，这是我的。
B:谢谢。
(5)
A: Will you introduce me to the new purchasing agent
B: Haven’t you met yet
A: No, we haven’t
B: I’ll be glad to do it
A:请替我引介新来负责采购的人好吗？
B:你们还没见面吗？
A:嗯，没有。
B:我乐意为你们介绍。
(6)
A: I’ll call you next week
B: Do you know my number
A: No, I don’t
B: It’s right here on my card
A:我下个星期会打电话给你。
B:你知道我的号码吗？
A:不知道。
B:就在我的名片上。
(7)
A: Have we been introduced
B: No, I don’t think we have been
A: My name is Wong
B: And I’m Jack Smith
A:对不起，我们彼此介绍过了吗？
B:不，我想没有。
A:我姓王。
B:我叫杰克•史密斯。
(8)
A: Is this Mr Jones
B: Yes, that’s right
A: I’m just calling to introduce myself My name is Tang
B: I’m glad to meet you, Mr Tang
A:是琼斯先生吗？
B:是的。
A:我打电话是向您作自我介绍，我姓唐。
B:很高兴认识你，唐先生。
(9)
A: I have a letter of introduction here
B: Your name, please？
A: It’s David Chou
B: Oh, yes, Mr Chou We’ve been looking forward to this
A:我这儿有一封介绍信。
B:请问贵姓大名？
A:周大卫。
B:啊，周先生，我们一直在等着您来。
(10)
A: I’ll call you if you give me a name card
B: I’m sorry, but I don’t have any with me now
A: Just tell me your number, in that case
B: It’s 322-5879
A:给我一张名片吧,我会打电话给你。
B:真抱歉,我现在身上没带。
A:这样子，那就告诉我你的电话号码好了。
B:322-5879。
waterwen 发表于 2005-7-26 22:30
谢谢
linmin155 发表于 2005-7-27 17:44
谢谢楼主￣￣还有没？！
windymouse 发表于 2005-8-2 17:42
xieixe
kissu 发表于 2005-8-5 21:30
Tks a lot!
LioN123K 发表于 2005-10-8 19:16
Thank you very much,do you have any more
grace139 发表于 2005-10-26 21:28
Thanks your very much!
mary830521 发表于 2005-10-28 12:30
～
谢谢～～
nancyfifi 发表于 2005-11-4 11:12
非常感谢楼主!
悠悠99 发表于 2005-11-7 09:42
我顶
wellion 发表于 2005-11-11 08:26
支持！谢谢～
小海螺 发表于 2005-11-13 19:47
顶！
michelle 发表于 2005-12-2 10:33
太感谢了
michelle 发表于 2005-12-2 10:50
太感谢了
herong0306 发表于 2006-1-1 00:23
好帖
yunonline 发表于 2006-1-6 20:47
商务英语口语技巧
相互介绍认识
Business etiquette
There are some general rules for introductions:
1 A man is always introduced to a woman
2 A young person is always introduced to an
older person
3 A less important is always introduced to a
more important person
译文：相互介绍认识有如下基本原则：
1 男士通常会介绍给女士。
2 年轻人介绍给年龄大的人。
3 地位不太高的人介绍给地位高一些的人。
When a client is coming for business purpose,
the host should stand up and receive the guest, offer
a chair and a cup of coffee, he shouldn't sit down
until the guest takes a seat When the guest rises to
leave, the host should go with him as far as the door of
the office or the elevator The executive doesn't rise
for his secretary or coworkers in the office
译文：如果客户是为商务目的而来，主人要起身接待客人，给他让一个座位并且倒上一杯咖啡，在客人落座之前主人不能坐下。当客人起身告辞时，主人需将客人送到门口或者电梯口。而高级经理则不需为秘书或者办公室同事站起来。
A handshake can create a feeling of immediate
friendliness of instant irritation between two strangers
The proper handshake is brief, but there should be firmness
and warmth in the clasp It should always be accompanied by
a direct look into the eyes of the person your shake your hand with
译文：握手可以使本来陌生的两个人马上建立起友谊。正确的握手要迅捷，但是在握手的瞬间应有力度并且充满热情。在握手的同时要目光直视对方。
While speaking with a visitor during an
appointment,you should bear in mind that
listening is as essential as talking Nothing
is more irritating and insulting to a visitor
to have an appointment interrupted by continual
phone calls You need instruct your assistant
to hold all calls except emergencies until
the end of your appointment If your phone system
includes a "message taking" feature, be sure to
make use them If the caller is veering too far
away from the subject, you might say: "Since I have
another appointment in a few minutes, I'd like to
discuss our primary concern"
译文：在与你约见的来访者交谈时，要记住倾听是交谈的基础。没有比不断被电话打扰更加令来访者恼怒和羞辱的事了。你要告诉你的助理帮你接听电话除非有特别紧急的事宜。如果你的电话系统包括"留言"功能，记得使用它。如果来访者离题太远，你可以说："因为我几分钟后还有一个约会，我们还是讨论我们最初谈论的问题吧。"
对外贸易常用语 （一）
They mainly trade with Japanese firms
他们主要和日本商行进行贸易。
For the past five years, we have done a lot of trade with your company
在过去的五年中，我们与贵国进行了大量的贸易。
Our trade is conducted on the basis of equality
我们是在平等的基础上进行贸易。
There has been a slowdown in the wool trade with you
和你们的羊毛贸易已有所减少。
Our foreign trade is continuously expanding
我们的对外贸易不断发展。
Trade in leather has gone up (down) 3%
皮革贸易上升（下降）了百分之三。
Trade in general is improving
贸易情况正在好转。
Our company mainly trades in arts and crafts
我们公司主要经营手工艺品。
They are well-known in trade circles
他们在贸易界很有名望。
We trade with people in all countries on the basis of equality and mutual benefit
我们在平等互利的基础上和各国人民进行贸易。
To respect the local custom of the buying country is one important aspect of China's foreign policy
尊重买方国家的风俗习惯是我国贸易政策的一个重要方面。
Our purpose is to explore the possibilities of developing trade with you
我们的目的是和你们探讨一下发展贸易的可能性。
Words and Phrases
foreign trade 对外贸易
overseas trade 海外贸易
international trade 国际贸易
to trade with 和进行贸易
to do business in a moderate way 做生意稳重
to do business in a sincere way 做生意诚恳
to make a deal 做一笔交易
deal 交易，经营，处理，与交往
to deal in 经营，做生意
to explore the possibilities of 探讨的可能性
trade circles 贸易界
to handle 经营某商品
to trade in 经营某商品
business scope/frame 经营范围
trading firm/house 贸易行，商行
去餐馆吃饭,肯定要和服务员打交道,可要是碰上了下面的服务员,没办法,就只有自认倒霉了。
顾客:小心,你的大拇指在我汤里了!
服务员:别担心,先生,不是很烫!
Diner: Watch out! Your thumbs in my soup!
Waiter: Don't worry, Sir, it's not that hot!
一个服务员给顾客拿来了牛排,大拇指在牛肉上。
“你疯了吗”顾客喊到,“你的手在我的牛排上!”
“什么”服务员说,“你想让它再掉地上”
A waiter brings the customer the steak he ordered with his thumb over the meat
“Are you crazy” yelled the customer, “with your hand on my steak”
“What ”answers the waiter, “You want it to fall on the floor again ”
服务员:茶或咖啡先生。
第一个顾客:我要茶
第二个顾客:我也是茶——杯子要干净的!
服务员:两杯茶,哪个要干净的杯子
Waiter: Tea or coffee, gentlemen
1st customer: I'll have tea
2nd customer: Me, too - and be sure the glass is clean!
(Waiter exits, returns)
Waiter: Two teas Which one asked for the clean glass
服务员,这只苍蝇在我汤里干什么
看起来象是在仰泳,先生……
Waiter, what's this fly doing in my soup
Um, looks to me to be backstroke, sir
服务员,汤里有只苍蝇!
别担心,先生,面包里的蜘蛛会干掉它。
Waiter, there's a fly in my soup!
Don't worry sir, the spider on the breadroll will get 'em
服务员,我汤里有只苍蝇!
不是,先生,那是蟑螂,苍蝇在你牛排里。
Waiter, there's a fly in my soup!
No sir, that's a cockroach, the fly is on your steak
服务员,汤里有只苍蝇!
别让别人看见,先生,要不别人都要。
Waiter, there's a fly in my soup!
Keep it down sir, or they'll all be wanting one
服务员,汤里有只苍蝇!
我知道,先生,我们没有另收钱。
Waiter, there's a fly in my soup!
Its OK, Sir, there's no extra charge!
服务员,汤里有只苍蝇!
对不起,先生,我弄走那三个时忘了这个。
Waiter, there is a fly in my soup!
Sorry sir, maybe I've forgotten it when I removed the other three
服务员,汤里有只死苍蝇!
是的,先生,是开水杀死了它们。
Waiter, there's a dead fly in my soup!
Yes sir, it's the hot water that kills them
服务员,汤里有只死苍蝇!
1美元你想要什么——活的
waiter, there's a dead fly in my soup!
What do you expect for $1 - a live one
服务员,汤里有只蜜蜂!
是的,先生,今天苍蝇放假。
Waiter, waiter, there's a bee in my soup
Yes Sir, it's the fly's day off
服务员,来杯咖啡,不加奶油。
对不起,先生,奶油没了,不加奶怎么样
Waiter, I'd like a cup of coffee, please, with no cream
I'm sorry, sir, but we're out of cream How about with no milk
Waiter, this coffee tastes like dirt!
Yes sir, thats because it was only ground this morning
Ground:研磨;地面
服务员,你的领带在我的汤里了。
没关系,先生,它不缩水。
Waiter, your tie is in my soup!
That's all right, sir, it's not shrinkable
