导读：Dear sir/madam（或者具体哪个单位或个人的名字：如staff/head of XXX department、officer）I am XXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Dear sir/madam（或者具体哪个单位或个人的名字：如staff/head of XXX department、officer）
I am XXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Thank you for your patience
Regards,
自己或代表单位的名字。
致已合作的客户
To the customers who have cooperated with you
My dearest，
Happy Christmas and new year!Many thanks for your contiguous supports in the past years, we wish both business snowballing in the coming yearsMay your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness
Last but not least, once you have any inquiry about products in the following days, hope you could feel free to contact with us, which is much appreciated
Yours sincerely,
××××
致未合作的客户
To customers who we never cooperated with
Dear XX,
Merry Christmas and happy New Year! The Christmas and New Year holiday is coming near once again We would like to extend our warm wishes for the upcoming holiday season and would like to wish you and your family a Merry Christmas and a prosperous New Year
It’s my honor to contact with you before, and my duty is to give you our best products and excellent service Hope the next year is a prosperous and harvest year for both of us! Last but not least, once you have any inquiry about products in the following days, hope you could feel free to contact with us, which is much appreciated
Yours sincerely,
××××
1、打开邮件，首先要注意收件人和抄送人邮件是谁，一般回复的时候都会自动把邮件地址给记录了。然后就是主题，由于是回复邮件，一般都会在前方添加“Re”代表是回复邮件。
2、查看是一下对方是男还是女，不同的性别和不同的辈分都要用不同的称呼。但是前方都要用Dear打头表示礼貌。
3、如果不知道对方身份，那么直接可以用Dear Miss / Sir。这样就不会带来尴尬。
4、接下来开始书写了。Thanks for your e-mail。感谢对方的来信。
5、E-mail receivedThanks也是表示邮件收到了，谢谢。
6、I am glad to receive your e-mail Thanks a lot我很高兴收到你的邮件，感谢！这样就会添加一些感情进去。
7、It is my pleasure to receive e-mail from youThank you very much收到你的邮件是我的荣幸。非常感谢。这里是强烈的感情表达，适当的时候可以用。
8、这里开始写内容了，最后可以加上Looking forward for your next e-mail然后可以加上这句期待对方的下次来件。
9、最后的最后就是要加上Thanks和Best regards还有落款名字。这样就显得正式并且有礼貌。
