商务英语高手进！！
导读：1名片申请单；申请数量；电脑维护报修单； Application for Ordering of Name Cards; Quantity/Amount requested; Computer Maintenance Service Rep

1名片申请单；申请数量；电脑维护报修单；

Application for Ordering of Name Cards; Quantity/Amount requested; Computer Maintenance Service Report

Request for Name Cards; Quantity/Amount requested

2电脑维护申请单；申请部门（请翻出申请的意思）；申请时间；维修起止时间（有点强调区间的意思）；由申请人填写；责任原因及处理结果；

Computer Maintenance Request Submission Form; Submission Department; Requested Time; Servicing Period (Start-End);

To be filled by applicants, Reasons for request and outcome of maintenance

Application for Computer Maintenance; Application Department; Application Time; Maintenance Period (Start-End);

To be filled by applicants, Reasons for application and results of maintenance

3外出申请单；预定时间；外出事项；事由（就是为了什么做些什么的意思）；客户回馈；会晤记录；实际时间；

Visitation Request/Application Form; Visitation Time; Visitation Schedule; Agenda;

Customers/Clients Feedback Form; Contact information; Actual Time

4加班申请单；加班时间；补休日期；加班事由；跟场（就是一个项目在执行前后的跟进动作）；

Application for Overtime; OT Time; Dates of Replacement days; Reasons for Overtime; Follow-up/Subsequent Actions

5请假单；请假事由；特休假；请假期间（强调时间段）；

Application for Leave; Reasons for Leave Application; Special holidays, Leave Period (From: xx/xx/2008 To: xx/xx/2008)

6用车申请单；出车时间（强调时间的区间）；路程起始（A地到B地）；看场；进场；撤场；里程数；实际出发时间；极不满意；比较满意；

Application for Usage of Company Vehicle; Departure/Dispatch Time; Pick-up Point and Destination; Mileage; Actual Departure Time

Unsatisfactory; Satisfactory

你好：

没有left to odd这个短语，我看了下原文，感觉意思大概是：老总（一般在高级套房里的应该都是总经理以上级别的）由于害怕信息的泄漏而把这问题“留给”古怪而低级的IT员工来搞定，我觉得这个"Left"是“留给”的意思，也就是"Left to"，"odd"有“剩余的、奇怪的”，我更偏向于“奇怪、古怪的”，因为搞计算机的人一般有点不食人间烟火的感觉。"Until now"是插入语，可能由于口语化的原因，应该是和后面一句放在一起，也就是“直到现在还只被看作是诸如银行……”，我是这么认为，顺便问你一下这句话前面的一句“Lead to heads rolling in executive suite”，其中的"rolling"是什么意思？莫非是把老总气得抓狂在地上打滚？……或是失望地摇头还是转圈踱步？如果你有别的见解请告诉我，谢谢。

　 英文会议开场白一

　Everyone likes a bit of a chat at the beginning of a meeting, but when it’s time to get started, use these key phrases:

　每个人都喜欢在会议开始前聊点什么，但是要开始，请使用以下关键词组：

　To get the ball rolling

　Definition: To get the meeting or discussion started

　含义：让会议/讨论开始

　Example: "OK, everyone Let’s get the ball rolling Come and sit down and we’ll start the meeting"

　例句：好了各位，我们开始吧。来，请坐，会议要开始了。

　To open with

　Definition: To begin by talking about a certain topic

　含义：开始谈论某一特定的话题

　Example: "Let’s open with a summary of what each of you has achieved this week"

　例句：首先从你们本周完成的工作总结开始。

　To hand over to

　Definition: To introduce another speaker

　含义：介绍另外一位演讲人

　Example: "I’d like to hand over to Dave to explain our plans for the next quarter"

　例句：我想接下来15分钟由戴夫来解释我们的计划。

　On the agenda

　Definition: Something on the plan to be discussed

　含义：计划讨论某事

　Example: "Today, the first item on the agenda is to decide on a new supplier"

　例句：今天，议程的第一项是决定新的供应商。

　To get down to business

　Definition: To talk about the most important issues

　含义：讨论最重要的议题

　Example: "It’s time to get down to business How much will this cost and how much time will it save me"

　例句：现在言归正传，花费是多少节省的时间有多少

　To kick off

　Definition: To get started

　含义：开始

　Example: "Let’s kick off by reviewing the results of our last campaign"

　例句：首先从回顾我们上次活动的成果开始。

　To take the minutes

　Definition: To take notes on everything that was said and agreed on in that meeting

　含义：记录在会议上说过、同意的事。

　Example: "It’s my turn to take the minutes, so please let me know if there’s anything special you want me to make a note of"

　例句：轮到我来做记录了。如果你有特别想让我记录的，请告诉我。

　To help remember these phrases, try writing an introduction to a meeting using all of them Imagine you are in a weekly meeting with your colleagues How many of these expressions could you use

　为了帮助记忆这些词组，尝试用上这些词组，写一篇会议介绍。想象你和同事在日常的会议上。你能用上哪些表达呢

　 会议开场白二

　如果是公司内部会议，例如：

　OK, everybody, we seem to be complete Can we get started

　如果是与客户开会，例如：

　OK, if you like, we can start now

　如果是国际性会议，例如：

　Since the majority of the required number is present, the meeting is formally declared to be convened

　点明会议目的，例如：

　The purpose of this plenary session is to make a general review of our activities during this past year, and to propose new plans for activities during the coming year

　介绍会议时间安排，例如：

　We’ve scheduled one and a half hours for the meeting

　1如果你是应邀出席演讲，如奥xx，就去看他的`贵宾演讲词，非常经典，亦通俗亦懂，复旦大学学子全场唯一迸发笑声之时亦在开场之时：

　Good morning, ladies and gentlemen,

　I'm very happy to have this opportunity and I feel it's an honor to speak with all of you

　2如果你只是组织人员，那就先说些客套话，让嘉宾早日登场。但总体来说，要阐明你会议的目的，并表达你的祝愿。以下笔者草拟一段生日派对开场白：

　Hello, everyone,

　This evening we are getting here to celebrate our President's, Mr Ivan's 50th birthday We all know that Mr Ivan is a deligent man who devotes his life to our school for almost 15 years He does more than he says and always tries to make us feel at home, and indeed we like this school It's just like a big family Mr Ivan never complains even in the most difficult situation Dring the Great Depression last year, he paid us less, but he never let us leave, and never would we Today is his birthday, and we

　think nothing can be better than this party to express our gratitute to his devotion What can we say Let's just welcome Mr Ivan to be here for our show!

　第七讲：英语会议发言常用语

　表示原因的用语，例如：

　The age of the product was a contributory factor in the

　accident

　预计结果用语，例如：

　We can anticipate the following consequences:…

　表示需要考虑，例如：

　Let us focus our attention on…

　举例用语，例如：

　Here, I am just showing you a few examples of …

　展示胶片用语，例如：

　Allow us, then, at this point to present some slides

　读报告的开场用语，例如：

　My paper is a literature review

　提问用语，例如：

　My I ask a question This is an extremely difficult question to

　answer

　《英语函件写作工具》提供各种公文样本，《英语书写沟通句库》提供大量商务句型，使用者只需轻松点击鼠标，免去搜寻和录入的麻烦，是商务人士组织和参加英语会议的高效英语工具。

　Let me first introduce each of us Sitting on my left is Mr xx To his left is Mr xx Sitting on my right is Mr xxx To his right is

　The purpose of today's meeting is to discuss

商务会议是商务人员在日常工作交往中必不可少的一项活动就是参加会议，那么商务会议的英语开场白应该怎么说呢下面我给大家介绍关于商务会议英语 范文 的相关资料，希望对您有所帮助。

商务会议英语范文一

A: OK, we've heard from Morris about the situation The choices facing us are to go ahead with the launch of the TomK brand and risk losing this very valuable customer, or to drop the whole idea of launching an own-brand product and focus on ODM production, as we always have I'd like to hear your ideas on this now Julie, what do you think

A：我们从毛丽斯那听说了情况。我们现在面临的选择是要么继续发行Tomk品牌并可能失去有价值的顾客，要么放弃发行自主品牌的想法注重我们经常做的海外研发产品。我想听听你们的意见。朱莉，你怎么想

Julie: Well, if I might make a suggestion, I propose that we stick to our plans and continue with the launch of the TomK brand We've invested too much to walk away from it So at this point I would like to recommend that we announce our own brand to all our ODM customers

朱莉： 嗯，如果让我提建议的话，我建议继续坚持计划发行Tomk品牌。我们对这个品牌已经投入太多了，所以从这一点来说我建议我们向所有海外研发客户申明我们自己的品牌。

A: Mmm James

A：嗯，詹姆斯你呢

James: I'm opposed to this proposalI think that would do more harm than good At the moment most of our revenue comes from ODM and OEM We don't know what kind of revenue our own brand will generate It's basically a gamble If it doesn't work and we can't sell any of our own- brand products because there's no market recognition, and at the same time we lose all our ODM customers, we'll be out of business in two months My recommendation here is that we drop the TomK brand and focus on our core business, aiming to be market leader

詹姆斯：我对此持反对意见。我认为是弊大于利的。现在我们大部分的收益是来自海外开发部和原始设备制造商的，我们不知道自己的品牌会产生多少利润，这几乎是一场赌博。如果行不通我们的产品就卖不掉因为没有市场认知度，同时我们也会失去所有的海外开发客户，我们两个月内就没有业务了。我的建议是放弃Tomk品牌专注做我们的核心业务，争取做市场领头羊。

A: Mmm, Joan

A：嗯，约翰呢

Joan: Yes, good idea This proposal has my full support I've been against TomK brand from the start Expenses are too high

约翰： 好主意。我完全支持这个建议。我从一开始就反对TomK品牌。花费太高了。

A: Mmm Jackie

A：杰克呢

Jackie: I have an idea Would it be a good idea if we delayed the launch of TomK brand for one year, produced our customer's products, and see what problems they have with it Then we could, you know, how can I say this, "borrow" some of their ideas to make improvements to our own-brand products What if we launch a better version of our own-brand products in a couple of months, say after six months That way, we can get to keep this big order, make improvements to our own-brand products without spending lots of our own money on testing and quality control, and still launch the brand, only later

杰克： 我有一个想法。何不试着推迟一年发行TomK品牌，先生产客户的产品，看看他们会有什么问题。然后我们可以，该怎么说呢，“借”他们的某些理念提高我们自己品牌的产品。如果我们在几个月中，假设半年中发行自主品牌产品更好的版本呢这样我们就能生产大订单，不用自己花钱检验和控制质量就能提高并发行自主品牌，只不过时间推迟一些罢了。

All: Absolutely! / Marvelous! / Brilliant! / Indeed! /I completely agree

所有人：绝对的!/太棒了!/非常好!/确实如此!/我完全同意。

商务会议英语范文二

Hello， ladies and gentlemen 先生们，女士们，你们好。 I am honoured to make a speech at this special moment 我很荣幸在这个特别的时刻为大家演My topic today is 。。。。 我今天的演讲题目是。。。。 That's all。 Thank you for listening。 我演讲到此结束，谢谢你们的倾听。

Hello,it's a pleasure to meet you all I am YuLinJeng I am from Shanghai,ChinaThis is my third trip to the United States, and I really enjoy staying here I am working for atrading company asanassistant manager in the overseas distribution sectionThankyou

I'mMaliIam a systemengineer for IBMMy job is to develop new computer software and I enjoy the job very much,because software development is very creative and imaginative work So

if anyone here is interested in computer and computer software,please let me knowWe can spend hourstalking aboutcomputers

Hello,everybodyI am Ningcaichen fromBeijing,I am working for an agent fora electric company in BeijingIt is about five months since I came to the United States,and I mimy family very muchIt'll be several months before the ycome here,and I hope to continue to have an enjoyable single life till thenThanks

good morning/afternoon/evening everyone, my name is ______, i'm from class__ grade___, __years old Today i would like to talk about______

Believe it or not,that's the way it is

East and west,home is the best

Well begun is half done

Every coin has two sides

Pay a person back in his own coin

Believe it or not,that's the way it is信不信由你，事实就是这样。

East and west,home is the best金窝银窝不如自己的狗窝。

Well begun is half done好的开头是成功的一半。

Every coin has two sides事情都有两面性的。

Pay a person back in his own coin 以其人之道还治其人之身。

商务会议英语范文三

欢迎听众(正式)

- Welcome to our company

- I am pleased to be able to welcome you to our company

- I'd like to thank you for coming

- May I take this opportunity of thanking you for coming

欢迎听众(非正式 )

- I'm glad you could all get here

- I'm glad to see so many people here

- It's GREat to be back here

- Hello again everybody Thank you for being on time/making the effort to come today

- Welcome to X Part II

受邀请在会议上致词

- I am delighted/pleased/glad to have the opportunity to present/of making this presentation

- I am grateful for the opportunity to present

- I'd like to thank you for inviting/asking me/giving me the chance to

- Good morning/afternoon/evening ladies and gentleman

- It's my pleasant duty today to

- I've been asked to

告知演讲的话题

- the subject of my presentation is

- I shall be speaking today about

- My presentation concerns

- Today's topic is

- Today we are here to give a presentation on

- Today we are here to talk aboutBefore we start, I'd like you meet my team members

- A brief look at today's agenda(告诉听众所讲内容的先后顺序)

- Before we start our presentation, let's take a brief look at the agenda

- I shall be offering a brief analysis of

- the main area that I intend to cover in this presentation is

- Take a moment and think of

- Thank you for giving me the opportunity to tell you about

商务会议英语范文相关 文章 ：

★ 商务会议英语常见术语

★ 商务会议开场英语表达

★ 商务达人常用的7个会议英文开场白

★ 商务会议英文邀请函

★ 商务英语情景对话范文

★ 商务英语谈判对话范文

★ 商务会议常用的英语口语

★ 商务会议常用英语口语

★ 商务英语会议英语短句

★ 英语会议邀请函范文

这是一个模板，打开下面网页还有具体要求，可以参考网页中具体内容

sample

meeting

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at

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the

time

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职场中必须掌握的英语

　工作场合要用到的英语自然是我们必须掌握的重要组成部分，那么，有哪些是我们必须掌握的，下面是我搜集整理的职场中必须掌握的英语，欢迎阅读。

　一、这么谈判，轻松拿下订单

　通常人们将谈判视为唇枪舌剑的对抗性运动，或者理解为谈判双方在利益面前势不两立。事实上，谈判是不动干戈地创造双赢的机会，是共同努力的过程。

　1 谈判前应尽可能掌握对方的基本情况、经营策略。正所谓知己知彼才能百战不殆。

　掌握的情况应包括export terms(出口情况)，unit price(单价)，terms of payment (付款方式)，credit reference(资信证明)，market acceptance(市场销量)，price of the sameproduct(同类商品的价格)等等。此外还应使用礼貌、正式的语言和措词，树立专业形象。努力创造和谐的交流气氛，善于倾听、分析和判断，要知道如何适当地反击对方。

　C: I'd like to get the ball rolling by talking about the price

　M: I'd be happy to answer any questions you may have

　C: Your products are great in every way But I am a little worried about the price you are asking

　M: You think we will be asking for more

　这里get the ball rolling相当于start the negotiation，这几句话实际上就营造了谈判的气氛，接下来的谈判必然是围绕价格进行的了。

　2 要灵活使用讨价还价的技巧，不要接受首次报价或者还价，要意识到大多数公司的产品和服务中包含高额利润。应分清主次，进退有度，以大局为重，不要因计较微小的得失而失去大买卖;谈判陷入僵局时，可以暂时搁置重要议题，先就较小议题达成协议来推动谈判的继续进行。

　C: That's not exactly what I had in mind I'd like 25% discount

　M: That seems to be a little high I don't know how we can make profits with those numbers

　C: Well, if we promise future business-volume sales, that will lower the costs for making products, right

　M: Yes, but it's hard to see how you can order such large orders We'd like a guarantee of future business not just a promise

　C: We said we wanted 2000 pieces over 6 months period with guarantee

　M: I'd like that to be on paper, which will be a good reason for further discussion

　promise future business实际上就是个favorable term(有利的条件)，通过提出这个条件客户成功地劝说了制造商降价。但是制造商也不是那么好骗的，他要求客户承诺固定的大量的订单，同时还要求paper guarantee(书面保证)，毕竟口头承诺是随意的，有风险的。

　3 把握好坚持和让步的火候，明确自己的交易原则和底线价格，但必要时可以进行适当的concession(让步)，让对方有一定的成就感，顺利签下合同。

　C: What exactly do you propose

　M: I propose a reduction of 4%

　C: Let's both make a further concession-6%

　M: But I'm afraid 5% is our rock bottom price

　C: Good Then 5% it is

　4 在制造商提出他的rock bottom price(底价)后，谈判的另一方再次做出了让步，从而conclude a deal(达成了协议)。

　M: Here are our price lists The quotations are all in US dollars net FOB I'm sure you will find we have the most competitive prices

　C: But I find that these prices are higher than the ones you quoted a few months ago

　M: That's true But I'm sure you realize that the costs of raw material have gone up considerably nowadays Compared with the prices offered by other firms, ours are still favorable

　5 商谈价格时也应注意几种不同的terms of payment(付款方式)，包括信用证(Letter of Credit，简称L/C);汇付，主要包括电汇(Telegraphic Transfer，简称T/T)、信汇(Mail Transfer，简称M/T)和票汇(Demand Draft，简称D/D)三种;托收(Collection)，主要包括付款交单(Documents against Payment，简称D/P)和承兑交单(Documents against Acceptance，简称D/A)两种。

　6 最后，如果双方的谈判没有达成共识，也不应该表现出急躁或不满;要礼貌地向对方表示感谢;向对方重申自己的立场，微笑着离开。

　二、每场会议都是你能力展示的舞台

　在party(晚会，社交性宴会)，at-home party(家庭宴会)，tea party(茶会)，fancy ball(化装舞会)这些娱乐性较强的会议上，大家一般可以随心所欲地enjoy oneself，不用太过拘泥于礼节和规矩。国外甚至还非常流行pajama party(睡衣派对)，在派对上大家会玩一些轻松的小游戏，穿上符合主题的睡衣。

　而一些公司的general meeting, general assembly(会员大会)，symposium,seminar可能是最让人头疼的了，会议似乎就是个充斥着各种空话的场合。但是会议上所用到的词汇也最固定，最有规律可循。掌握了一些核心的词汇，其实谁都可以去联合国大会上作keynote speech(主题演讲)。

　会议的开场可以先客套地说几句感谢词以及对此次会议取得成果的一些期待。

　I call this meeting to order Thank you all in attendance today I know it's a busy day for you all We have a lot of material to cover today Did everyone get an agenda Also, may I suggest something I know we have many points to review today, but would it be possibleto limit our meeting time to finish before 4:00 Many of us still have a mountain of work to do before the day's end We should be able to finish everything up before then

　宣布开会即Call this meeting to order，也可以说declare the meeting open，不过这一般用在比较正式的会议上，如果只是公司内部开的小会就没必要这么"装腔作势"了。也可以采用半正式的说法Perhaps we'd better get started/down to business或All right, I think it's about time we get started/going 较口语的说法有Let's begin/get going或Shall we start

　I know it's a busy day for you all开会对大多数人来说都是件不情愿的事，所以还是说几句话安抚一下民心吧，Thank you for taking time out of your busy schedule(感谢你们拨冗而来。)更是提升了这句话的档次。

　如果有其他重要来宾的到来，也应该在开场时表示欢迎。It is my great pleasure to welcome/ I want to thankfor being here 开场的客套话结束，开始言归正传，陈述会议重点。首先可以说一句概括的话引起大家的注意，如let's run through the major points first(让我们先浏览一下要点)，our conference is mainly dealing withOur focus is on(会议的重点是……)

　The first matter of business is to approve the minutes of our last meeting I propose we accept the minutes Now, next on our agendais our budget review Margaret, can you please fill us in on where the budget review stands

　可以用the first matter, next on our agenda, next we are going to discuss这些承接词来使整个会议有序的召开。为避免会议变成一个人的独角戏，可以邀请员工发表意见，甚至express one's views fully and freely(畅所欲言)来实现exchange of idea and information，让会议变得不那么枯燥。这里fill somebody in是告知某人某事的意思。

　Any objections No If there is no objections, then our modifications to the agenda have been approved unanimously We will proceed according to the amendments we've just made

　多问"Any objections, do all people agree"这些问题也使得会议更加民主。approved unanimously是全体一致同意的意思，proceed表示continue discussing。

　最后到了总结会议内容的时候了，会议的主持人可以再次感谢大家的到场，说明会议fulfill the great part of the agenda(完成了议程的大部分)，取得了一些achievements和fruitful results。如果是动员大会，最后一定还要再boost the employee's morale(振奋员工士气)，号召大家make joint efforts to achieve further progress(携手努力再创辉煌)。

　三、打电话是职场必修课

　电话英语也是有一定的讲究的，了解一些常用的打电话时需要用到的词汇有助于我们的交流更好地开展。

　一般日常接听电话时我们通常会说This is (人名)speaking，对方可能会说：Is this (电话号码或人名)有时如果一时没有听出对方的声音，可以问：Who is this I don't recognize your voice(谁呀我听不出你的声音来。)

　如果对方找的不是自己，可以说：Hold onplease(请稍等。)然后转告对方要通电话的人：You're wanted on the telephone(有电话找你。)，那人如果不在则可以主动提议为对方留言：Would you like to leave a message(你愿意留个话吗)对方可能会提出如：Would you mind telling him to call back sometime tomorrow(明天什么时候请你叫他回我一个电话，好吗)Would you please tell (人名) I called(请你告诉……说我给他打过电话，好吗)

　打错电话似乎是件很尴尬的事，但是也很常见，如果对方打错了电话，你可以说：You must have dialed the wrong number(你一定是拔错号了。)如果是你拨错了号，则要为打扰对方而道歉：Sorry, I dialed a wrong number

　如果是公司职员接听正式的商务电话，则要更加注意自己的言辞。因为稍有不慎，可能错过的就是公司的一个大客户。

　A: Hello, thank you for calling (公司名) This is (人名)speaking, how may I help you

　B: Hello, I would like to speak to your director of human resources please

　A: Just a moment I'll check to see if she is available May I tell her who is calling

　B: This is (人名)from (公司名), I'm calling in regard to our meeting next Tuesday

　A: Thank you, can you please hold for a moment

　B: No problem

　A: I'm sorry, Ms(人名)is away from her desk She has already left for lunch Would you like to leave a message for her

　B: Yes, please have her return my call when she returns to the office It's best if she can get in touch with me before 3pm today Shecan reach me at my office number, (电话号码)

　A: I'm sorry, I didn't quite catch that, could you please repeat the number

　B: Sure the number is ，tell her to ask for extension 31

　A: All right, I will make sure she receives your message and returns your call before 3pm this afternoon

　B: Thank you very much

　首先职员应自报家门，说明公司名和自己的名字，并客气地问：How may I help you在对方说明来意，要找director of human resources(人力资源部主管)后，应首先查实主管在不在，忙不忙，可以说：Just a moment I'll check to see if she is available/at her desk(请稍等一下，我去看看她忙不忙/在不在。)电话的另一方也应自报家门，说明这通电话的来意--calling in regards to our meeting next Tuesday(咨询有关下周二会议的事)。

　发现主管away from her desk，职员主动提出take a message，对方提出要求，希望have her return my call when she returns to the office，也就是ask her to return my call when she returns to the office(在她回办公室后请她回我电话)，并说出自己的office number

　为确保message的准确性，职员可以要求对方重复号码和个人信息：I'm sorry, I didn't quite catch that, could you please repeat the number(对不起，我没有听清，可以重复一下号码吗)或just to confirm再重复一遍电话号码。对方提出tell her to ask for extension 31，extension即接分机号。

　如果使用电话预约酒店或其他的服务，可以直接说：I'm calling from New York I'd like to book a room in your hotel Receptionist(接待员)会紧接着问：What kind of room would you like, sir 并问对方的full name, arrival and departure date(入住和登出的日期)。

　由于预订酒店通常都必须在固定的时间段前到达酒店，receptionist会问：What time will you be arriving，并说明You'll be expected to be here then

　四、写好商务信函，给客户留下最佳印象

　工作的时候，我们少不了要和商务信函打交道，商务信函是联系客户的重要纽带，因此措辞和格式也都有一定的要求。

　1 客户下订单的信函

　May 8,2004

　Shanghai Sunlight Fiber Product Co,Ltd20 Huaihai Road

　Shanghai, China

　Dear Mr Shao,

　We thank you very much for your letter of May 6, 2004, and your kind interest in our import business of textile products Your textile products are so attractive in its price and quality that we have a keen interest in doing business with you in this line

　We have been closely connected with reliable wholesalers hereAccordingly, we are very con dent of placing a large order with you if you accept the following terms and conditions:

　Terms of Payment: By con rmed irrevocable leter of creditTerm of Shipment: During October-November

　Reference : Bank of Tokyo-Mitsubishi, Japan

　We look forward to your favorable reply

　Yours faithfully,Paci c Standard Trade Co,Ltd

　Ma lilianGeneral Manager

　首先要注意商务信函的格式，现在使用的格式主要有传统的缩头式(the conventional indented form) 和现代的齐头式(the modern blocked form) 。 缩头式要在信文每一段缩进五或六个字母的空间，有时可能会缩进更多。现在，齐头式在商务英语书信中使用得非常普遍。 上面这封信函就是用齐头式的格式写的。开头自上至下依次为日期，对方公司的名称、地址。

　这封信函首先对对方来函表示感谢thank you for your letter of，此外对于某月某日来函的询价，深表谢意可说thank you very much for your inquiry ofWe are very much obliged by your inquiry datedWe are indebted to your inquiry under date (of)

　接着切入主题，表明了和对方公司建立贸易关系的意愿：We have a keen interest in doing business with you in this line也可以说：We are willing to establish trade relations with your company(我们愿与贵公司建立商务关系)，Please allow us to express our hope of opening an account with you(我们希望与您建立业务往来)。

　再接着提出了place a large order(大量订货)的一些前提条件，terms of payment(付款条件)，term of Shipment(装运条件)，reference(介绍人)。

　商务往来中terms of payment主要包括remittance(汇付)，collection(托收)和letter of credit(信用证)。这里confirmed irrevocable letter of credit是保兑的不可撤销信用证，其他的信用证还有Documentary Credit(跟单信用证)，Clean Credit(光票信用证)，Revocable L/C (可撤销信用证)，Unconfirmed L/C (不保兑信用证)，Sight L/C (即期信用证)，Usance L/C (远期信用证)。

　最后结语为：We look forward to your favorable reply(静候佳音)

　结尾的格式就像平常写的信件一样，yours sincerely或yoursfaithfully不过注意下面应该先写公司的名字，再写写信人的名字，不然会给人喧宾夺主的感觉。

　2 通知信函

　May 8,2004

　Shanghai Sunlight Fibire Product Co,Ltd20 Huaihai Road

　Shanghai,China

　Dear MrShao,

　We have received with thanks your letter of May 6,2004 We, however, regret to inform you that we are unable to establish business relations with you because we have already been appointed as an agent by a Washington Trade Corporation for the sale of their products

　Under the circumstances, we will not be able to transact with you at least until the agency contract expires Of course, we filed your letter and the catalogue for our future reference We may contact you as soon as we are free from the agency contract

　We thank you again and hope you understand our situation fully

　Yours faithfully,

　Ma Lilian

　General Manager,Paci c Standard Trade Co,Ltd

　这封信函主要的来意是regret to inform you that(很遗憾地通知您)，有关道歉我们也可以说：We are deeply sorry for(我们为……感到很抱歉。)We hope it didn't trouble you too much(我们希望这并没有给您带来太大的麻烦。)

　be in a position to do something 指有权，有办法做某事，be appointed as an agent by意为被指定为销售其产品的代理商，合同到期可以说agency contract expires或contract finishes，不过前一种说法更正式。后文的free from the agency contract意即解除合同。

　catalogue为产品目录，通常在第一次通信时由买方随信附寄，其他随信附寄的材料还有price list(价目表)，sample(样品)，details of terms(详细资料)，purchase contract(购货合同)，confirmation order(订单确认书)等等。

;

　　观摩：不要错过任何一次观摩他人产品展示的机会，观察自己的同事，观察竞争对手，看他们是如何展示产品的，展示的效果如何，有哪些缺陷，有哪些可以借鉴之处。总结他人的经验和方法，同时也要牢记他人的教训和失误，引以为鉴。

　　Observation: don't miss the any time to observe others product display opportunities, observation of their colleagues, observation of competitors, they are how to display products, how to show the effect of, what defect, which can be drawn lessons from Summarize the experience and methods of others, but also to remember the lessons and learn a lesson from the mistakes of others

　　当客户决定来访，在前期跟客户沟通的很重要，首先需要了解客户是对我们公司的哪些产品比较感兴趣，了解客户公司的大概信息；确认客户来访时间，询问相关细节及是否需要帮助，比如客户是否要帮忙订酒店（老外对中国不熟悉，你这样问，他觉得你很信心和贴心），另外我这边会给客户做一份meeting agenda，安排好客户来访那天的行程。

　　When customers decided to make the visit In early to communicate with customers is very important, first of all need to understand the customer is for products in which our company interested in, understand the customer's information about; confirm customer visit and enquiries about the details and whether there is a need to help, such as customers to help set the hotel (foreigners in China are not familiar with, you ask, he felt you are confident and attentive), also my side will give customers a meeting agenda, arrange customer visit day trip

　　思考：站在客户的角度进行思考，客户喜欢什么样的产品展示？客户最希望看到产品的那一页、那种功能？客户最厌烦的是什么样的展示方式？客户希望我们做些什么？

　　Think: stand in the customer's point of view, customers like what kind of products show Customers most want to see the product that one page, the kind of function What kind of presentation is the customer's most boring What do customers want us to do

　　关于前面提到的meeting agenda，这个经过实践证明，很有必要，客户收到了这份资料，他会觉得你很专业，把一天的行程都安排好了，要不客户来到，也不知道你是如何安排的，他可能到回去了，还是迷迷糊糊的，这个就让他留下印象（什么时候去酒店接客户，参加会议的双方公司的人员，会议主题，产品演示PPT，互相讨论提问时间和问题内容，产品demo，参观工厂等）；

　　On the aforementioned meeting agenda, the after practice proved that it is necessary, the customer receives a this information, he will think you are very professional, the day of the trip are arranged, or customers to, also don't know you is how to arrange, he may have to go back, or is in a daze, this let him leave the impression (when, to the hotel to meet customers, attend the meeting of both companies, the theme of the conference, product presentations and discuss with each other questions and issues, product demo, visit factory);

　　准备：

　　get ready：

　　做一个专业的全面的产品PPT演示，这个要靠你自己对产品的了解，把产品的重点信息做上去，或者是你们同事之间讨论修改，把这个产品演示PPT做好。客户来访的时候，就可以用这个PPT 给客户介绍产品，客户要知道信息就一目了然，或许客户在听你介绍产品的时候，会提出问题，你这个就要随机应变。（另外，关于PPT的介绍，你要在客户面前显得专业，你要事前多练习PPT，对产品不了解就要恶补，否则客户问到你问题，就变成哑口无言了。）

　　Do a professional comprehensive product PPT demonstration, this is to rely on your own understanding of the product, the key information of the product to do it, or to discuss the changes between your colleagues, to make this product demonstration PPT When the customer visit, you can use the PPT to customers about products, customers need to know information at a glance, perhaps the client in listening to you to introduce products, put forward the question, you have to play it by ear (also on the PPT presentation, you have to in front of the customer is professional, you need to advance practice PPT, to understand products will be catching up, otherwise the customer asked you, it becomes speechless

　　一次成功的演示背后，可能藏着销售人员数十次、数百次的演练，精彩的产品展示是精心设计出来的。销售人员即要综合同事、同行的经验教训，又要考虑到客户的想法与心理，在此基础上独辟蹊径，设计出适合自己的产品的展示方式。演示是不要将产品的卖点和特色一股脑儿地展现出来，贪多必失，应该展示哪些紧扣客户需求的，主要的、区别与竞争产品的卖点。

　　Behind a successful demonstration, the sales staff may hide dozens of times, hundreds of drills, wonderful product display is carefully designed Sales personnel to the experience and lessons of the comprehensive, colleagues, but also taking into account customer ideas and psychology, based on inventive design suitable for the presentation of their products Presentation is not the product selling points and features peremptorily unfold, al1, should show which closely linked to the customer demand, main, difference and competitive products selling point

　　客户回去之后，并不等于完事大吉，这才是你们合作的刚刚开始。你要把客户来访的内容做一个meeting summary 发给客户，让客户和自己都知道，你们这次会议成果与共识，接下来你们要采取什么行动去跟进，如果客户需要，把你们的产品PPT发给他，方便他回去能自己再深度了解。

　　Customer after return, is not equal to over, this is your cooperation has just begun You to the visitors and customers do a meeting summary is sent to the client, let their customers and all know, your conference achievements and consensus Then you can take action to follow up, if the customer need to send him your PPT, convenient he went back to his depth of understanding