酒店前台服务员和客人的英语对话
导读：酒店日常英语对话 Daily Service 日常服务酒店日常英语对话（一）-(Knocking at the door)-(敲门。)-May I come in-我可以进来吗-Come in,please-请进。-Plea

酒店日常英语对话 Daily Service 日常服务酒店日常英语对话（一）-(Knocking at the door)-(敲门。)-May I come in-我可以进来吗-Come in,please-请进。-Please don't come in-请不要进来。-Just a moment(a minute),please-请稍等一下。酒店日常英语对话（二）-I'm sorry to disturb youMay I clean the room,sir-对不起打扰你了，我来打扫一下房间好吗-All rightCome in,please-好的，请进来。-Please clean it when I am out-我马上要出去，请等一会儿打扫。-May I change the water of the thermos now-我现在可以换水吗-Yes,please-请换吧。酒店日常英语对话（三）-Some of my friends will come and see me this afternoonWill you please give me some more hot bottles and tea cups

-下午我有几位朋友来访，请给加些热水瓶和茶杯。-Well,we'll send tea into the room when the visitors come

-好，客人来访我们会端茶进来的。-By the way,is there any mail for me-顺便一下，有我的邮件吗-NoIf there is,I'll give it to you in time-没有。如果有的话，我会及时给你送来的。酒店日常英语对话（四）-Why did you come in without my permission-你为什么没经我允许就进来了-It's my negligenceI beg your pardon-我疏忽了，请你原谅。-I come and make the bedShall I do it now or later-我来做夜床，你看是现在做还是等会儿做-Since you have come,you may do it now-既然来了，现在就做吧。-Here's your clean laundryyou'd better check it-衣服洗好了，请您过目。酒店日常英语对话（五）-I am collecting the fee of the long distance call-我来收长途电话费。-This is the bill for the room rent of half a day-这是补半天房金的帐单。-Here is a telegram for you-这儿有一封你的电报。-Why is it unsealed-它怎么被拆开了-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver

-因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。酒店日常英语对话（六）-Have you lost anything today,sir-先生，你今天丢过什么东西吗-Yes,a walletI'm looking for it now-丢了一只皮夹子，我正在找呢。-What is there in the wallet-皮夹子里有些什么-My daughter's photo and some money-有一张我女儿的照片，还有一些钱。-Look,is this wallet yours-看，这只皮夹子是不是你的-Yes,it's mineThank you ever so much-是我的，太感谢你了。酒店日常英语对话（七）-I want to borrow China Daily of these days-我要看这几天的《中国日报》。-Please get some copise of China Pictorial for me-请拿几份《中国日报》给我。-Please bring some chairs for me-请拿几把椅子来。-Please get me some soap-卫生间的肥皂要添了。-The slippers are wornoutChange them for me,please-拖鞋坏了，请给换一双。-Get a hot-water bottle,please-请拿一只热水瓶给我。-I feel a bit cold when I sleepPlease get me a blanket-我睡得有点冷，请给我加一条毯子。-I need another pillow-我需要加一只枕头。酒店日常英语对话（八）-All right,I'll get it for you right away-好的，我就去拿。-Just a moment,I'll do it right now-请稍等一下，我马上给你办好。-Excuse me-对不起。-I am sorry-很抱歉。-I beg your pardon-请你原谅。-Pardon me for interrupting-对不起打扰你们了。-Please excuse me for coming so late-请原谅我来迟了。-I'm sorry I was so careless-很抱歉我太粗心了。 1．I’ll take a look at the hotel’s booking situation．

我来查看一下本店房间的预订情况。

2．I’m glad that we’ll be able to accept your extension re－quest．

很高兴我们有办法接受您延长住宿的要求。

3． But I’m afraid that it will be necessary for us to ask you to change rooms for the last two nights． 不过，恐怕最后两天我们得请您搬到别的房间去。

4． We have already let your room to another gentleman．

我们已经把您住的房间租给了另外一位先生。

5． That’s no problem at all．

没问题。

6．And here is your key，Mr．Bradley．Your room number is 1420．

给您房间的钥匙，布拉德利先生。您的房间号码是1420。

7．It is on the 14th floor and the daily rate is＄90．

房间在14层，每天的房费是90美元。

8． Please make sure that you have it with you all the time．

请务必随时带着它。

9． My business negotiation has progressed much more slowly than I had expected．

我的业务谈判进行得比我原先预料的慢了许多。

10． I wonder if it is possible for me to extend my stay at this hotel for two days．

我想知道是否可以让我在这儿多呆两天。

11．Yes， we do have a reservation for you．

对了，我们这儿是有您预订的房间。

12．Would you please fill out this form while I prepare your key card for you？

请您把这份表填好，我同时就给您开出入证，好吗？

13．What should I fill in under ROOM NUMBER？

“房间号码”这一栏我该怎么填呢？

14．I’ll put in the room number for you later on．

过会儿我来给您填上房间号码。

15．You forgot to put in the date of your departure．

您忘了填写离店日期了。 Dialogue A (酒店对话英语大全之一)

A： Good morning，sir．Can I help you？

B：Good morning! I have a reservation for a single room with a bath here．

A： May I have your name，sir， please？

B：Bradley，John Bradley．

A：Just a moment，sir， while I look through our list．Yes，we do have a reservation for you，Mr． Bradley．Would you please fill out this form while I prepare your key card for you？

B：Yes．Can I borrow your pen for a minute，please？

A：Sure．Here you are．

B：What should I fill in under ROOM NUMBER？

A： You can just skip that． I’ll put in the room number for you later on．

B：（After he has completed the form） Here you are．I think I’ve filled in everything correctly．

A： Let me see…name， address， nationality，for war ding address， passport number， place of issue， signature and date of departure．Oh，here，sir．Your forgot to put in the date of your departure． Here let me fill it in for you．You are leaving on…？

B：October 24．

A：Now everything’s in order．And here is your key，Mr．Bradley．Your room number is 1420． It is on the14th floor and the daily rate is＄90．Here is your key card with all the information on your booking， the hotel services and the hotel rules and regulations on it．Please make sure that you have it with you all the time．You need to show it when you sign for your meals and drinks in the restaurants and the bars．You also need to show it when you collect your key from the Information Desk．

B： OK．I’ll take good care of it．

A： And now if you are ready，Mr．Bradley， I’ll call the bell-boy and he’ll take you to your room．

B： Yes， I’m ready．Thank you．

A：I hope you enjoy your stay with us．

B：I’ll try 希望令你满意！

前台对话Meeting the Receptionist Bill: I have an appointment with Mr Smith我和Smith行政管理已经约好了。Receptionist: Thank you, Mr Dove If you have a seat, I will let him know you are here您请坐，我通知Smith先生您已经来了。Receptionist: Good morning! How can I help you早上好! 您找谁？Bill: I have an appointment with Mr Smith我和Smith行政管理已经约好了。Receptionist: May I have your name, please请问您的姓名？Bill: Bill DoveReceptionist: Thank you, Mr Dove If you have a seat, I will let him know you are here谢谢，Dove先生。您请坐，我通知Smith先生您已经来了。Bill: Thank you谢谢。

What’s your name May I have your name

您贵姓？ 请问您贵姓大名？wwwdoubancom/group/topic/36102485/

Do you want some tea Could you like some tea

您要喝茶吗？ 请问您想喝茶吗？

Over here, please Could you come this way please

这边请。 请您往这边走好吗？

不要说OK, Sure, Yeah等等，而要说Certainly, Sir

Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。

别说“I don’t know”回答“不知道”是非常不礼貌的说法。

可以说“just a moment, please I’ll check that for you” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。

　在小学英语教学中,教师不仅要教会学生对话的内容,还要将对话的技巧教授给学生,这样学生才能够更好地学习英语对话,提升英语成绩。我整理了关于酒店情景英语对话，欢迎阅读!

关于酒店情景英语对话一

　Dealing with leaving Procedure办理离店手续

　Bell Captain (BC): This is the Bell Captain’s Desk May I help you

　这里是礼宾台，有什么可以帮到您的吗

　Guest (G): I’m going to check out soon Could you pick up my luggage, please 我要退房了，你能上来拿行李吗

　BC: Certainly, sir May I have your room number, please

　可以的，能告诉我您的房间号码吗

　G: Yes It’s 2932 。好的，2932房。

　BC: Room 2932We will send a bellman immediately Could you wait in your room, please

　2932房，我们会马上派一名行李员上去，您在房间里等，行吗

　Bellman (B): Good morning, sir I’ve come for your bags

　早上好，先生，我是来帮您出行李的。

　G: Thank you Could you take these two suitcases, please I’ll bring the shoulder bag with me

　谢谢，你帮我拿这两个行李箱好吗，我拿背包。

　B: Certainly, sir Two suitcases 好的，两件行李箱是吗

　G: Yes 是的。

　B: Is there anything valuable or breakable in them

　里面是否有贵重物品或者易碎物品呢

　G: No 没有。

　B: This is your claim tag, sir We will keep your bags at the Bell Captain’s Desk Could you pick them up there, please

　这是您的行李标签，我们会将行李放在行李台。您到那儿取行李好吗

　G: Certainly 好的。

　B: Thank you, sir 谢谢您。

关于酒店情景英语对话二

　C: Good morning Can I help you

　G: Yes, I’d like to check out now

　C: Can I have your name and room number, please

　G: John smith, room 1208

　C: May I have your room key, please

　G: Sure Here you are

　C: Just a moment, please…Mr Smith Here is your bill Would you like to check it

　G: I’m sorry What’s the 20 Yuan for

　C: That’s for the drinks you ordered from your room

　G: I see

　C: How would you like to make payment , Mr Smith

　G: I’d like to pay in cash

　C: That’ll be 2180 Yuan

　G: Here you are

　C: Here’s your change and receipt , Mr Smith , I’ll send a bellman up to get your luggage

　G: Thank you

　C: You are welcome , Good-bye

关于酒店情景英语对话三

　G：Hello 旅客：喂

　C：Good evening,this is Cecilia Bi from the Finance Department I m calling about your rent bill which has been outstanding since the first of the month Normally your company wires us your rent payment on time, but for some reason we have not received this month s rent payment yet I was concerned because starting on the th which is tomorrow, we will have to add interest charges accruing from the first of this month when the bill was due

　店员：晚上好，我是财务部的Cecilia Bi, 我想和您谈一下租金的事情，您的租金已于本月日起逾期未付了。通常你们公司都是按时电汇租金的，但是不知道是什么原因，我们还没有收到本月的租金。我很担心，因为超过明天即日，我们要增收从本月日开始的利息。

　G：And what is the interest rate 旅客请问利率是多少

　C： 店员：是05%。

　G：Okay,thank you for callingI ll be down tomorrow to take care of it 旅客：好吧，谢谢你打电话来通知我。我明天下楼付租金。

　　随着全球化的不断加深以及世界科技的迅猛发展,作为世界普通话的英语,其重要性日趋上升。我整理了预订酒店英语对话稿，欢迎阅读!

预订酒店英语对话稿一

telephone in Swan House ringsA captainc answers the call

场景：在天鹅宾馆电话响了。一个领班在接电话。

C:Good morningThe Swan HouseLi Ming speakingMay I help you

　　早上好，我是天鹅宾馆的李明您有什么需要帮助。

G:What time do you open this evening今晚你们什么时候营业。

C:We open at six thirty, madamAnd we take the last orders at ten thirty

女士，我们6：30开始，10：30打烊。

G:Well, I’d like to reserve a table for four this evening

好的，晚上我要预订一个4人桌。

C:Yes,madamWhat time would you like to have your table

好的，女士。你想什么时候要呢。

G:About seven,I think我想大约7点吧。

C:A table for four at seven this eveningMay I have your name,madam

晚上7点，一张4人桌，我能知道你的名字吗，女士

G:Leavens,Mary Leavens

C:Thank you,Mrs LeavensWe lood forward to having you this evening

谢谢，Mrs Leavens。我们期待今晚你的到来。

G:Oh, one more thingAny chance of a table by the windowWe’d like to enjoy the night view of Shanghai

噢，还有一件事，有靠窗的桌子吗我们想欣赏一下上海的夜景。

C:I see Leave it to meWe will try our bestIs there anything else I can for you

我明白，为你预留，我们将尽全力，还有什么为您服务的吗

G:No,thanksGood-bye没有了，谢谢。再见。

C:Good-bye,Mrs LeavensAnd have g good day

再见Mrs Leavens。玩得愉快。

预订酒店英语对话稿二

Front Desk: Royal Hotel, can I help you

前台：皇家酒店，我能为您服务吗

John: Yes I need a room for three days from May 2 to May 4 Do you have any vacancies

约翰：我想订一个房间，五月2号到4号，请问你们还有空房吗

Front Desk: Yes, we have What kind of room would you like

前台：还有空房。您需要什么样的房间

John: I'd like a suite with an ocean view, please

约翰：我想要一个可以看到海景的套房。

Front Desk: No problem, sir

前台：没问题，先生。

John: How much will that be

约翰：价格如何

Front Desk: It's RMB 400 per night

前台：每晚400元。

John: That's a little high I'm told your hotel is offering a discount now

约翰：价格有点高。我听说你们酒店正在打折。

Front Desk: Yes, we were, but the offer ended yesterday I'm sorry

前台：是的，但打折期昨天就结束了。很抱歉。

John: Oh, I see Then do you have anything less expensive

约翰：我明白了。那么你们是否还有其他便宜一点的套房

Front Desk: No, sir This is the least expensive suite we have at the moment

前台：没有了，先生。到目前为止，这是最便宜的套房。

John: OK, I'll take it By the way, does the price include breakfast

约翰：那好吧，我就预定它了。顺便问一下，房价是否包括早餐

Front Desk: Yes, it does Now could I have your name, please

前台：是的，包括早餐。现在我能问一下您的名字吗

John: My name is John Deep

约翰：我叫John Deep。

Front Desk: Would you kindly spell that for me

前台：您能拼一下吗

John: That is J-o-h-n D-e-e-p

约翰：J-o-h-n D-e-e-p

Front Desk: Thank you How many nights would you like to stay

前台：谢谢。另外您预计在此停留多久

John: Three nights, from May 2

约翰：三天，五月2号开始。

Front Desk: Certainly, sir Our check-in time is after 1:00pm We look forward to seeing you

前台：好的。我们的登记时间是在下午一点钟之后。静候您的光临。

John: Thank you

约翰：谢谢。

预订酒店英语对话稿三

Receptionist:—Good afternoon, Santa Hotel May I help you

下午好，Santa酒店，有什么可以帮您

Mrs Ryefield:—Yes I´d like to book a room, please

我想订房。

Receptionist:—Certainly When would you like to have the room madam

当然，您想要什么时候的房间呢

Mrs Ryefield:—3rd of March

3月3号

Receptionist:—How long will you be staying

您想住多久

Mrs Ryefield:—Three nights

3个晚上。

Receptionist:—What kind of room would you like, madam

好的，女士，您想要什么型别的房间

Mrs Ryefield:—Er Double room I´d appreciate it if you could give me a room with a view over the lake

双人房吧。如果你能个帮我订个带湖景的，就最好了。

Receptionist:—Certainly, madam I´ll just check what we have available I am so sorry, we do not have double room available on 3rd of March, but we do have king size room available with a really splendid view Would you mind having a king size room instead of double room

当然，女士，先让我看下我们的房间情况……很抱歉，3月3号的双人房没有了，但是我们有带豪华景观的大床房，可以吗

Mrs Ryefield:—How much is the charge of king size room per night

大床房多少钱一晚

Receptionist:—It is 680 RMB per night

680元一个晚上。

Mrs Ryefield:—Well not bad I would like to have one then

哦还好，那要大床房吧。

Receptionist:—Great Would you like breakfast

好的，您想要早餐吗

Mrs Ryefield:—No, thanks

不了，谢谢。

Receptionist:—Who´s the booking for, please, madam

女士，请问预订人的姓名是

Mrs Ryefield:—Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D

Ryefield先生和Ryefield女士。

Receptionist:—Okay, let me make sure I got that: Mr and Mrs Ryefield king size room for March of 3rd, 4th and 5th Is that correct

好的，我再确认一下资讯，Ryefield先生和Ryefield女士预定的从3月3日到3月5日，3晚的大床房，对吗

Mrs Ryefield:—Yes it is Thank you

是的，谢谢!

Receptionist:—You are very wele Is there anything I can help you with

不客气，还有什么可以帮您的吗

Mrs Ryefield: - I guess that's all for now

目前就这些了。

Receptionist: Thank you for choosing Santa Hotel and have a nice day Goodbye

好的，感谢您选择Santa酒店，祝您愉快，再见。

Mrs Ryefield:—Goodbye!

再见!

　情景教学就是要让学生爱学英语、乐学英语,从而不断培养学生学习英语的兴趣,使学生更主动、更积极地投身英语学习中。我整理了关于酒店接待的英语对话，欢迎阅读!

关于酒店接待的英语对话一

　(A：Receptionist/the waitress B：Guest)

　A: Good afternoon Welcome to Qingdao Sea-view Garden Hotel Can I help you, sir

　B: Well, I’m~~~ from ````` I’d like to check in, please

　A: All right Do you have a reservation with us, sir

　B: Sorry, I didn’t book any room before I would like to know which standard room do you have

　A: Wait a moment, please。 We have triple room, standard double room, and standard single room What kind of room do you need

　B ：what’s the price for standard double room

　A：oh，sir。the price for standard double room is 288 Yuan。

　B: What! Why is so expensive

　A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan all the room has TV, AC (air conditioner), free internet access and breakfast Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am

　B：OK， I know now。i’d like to check in a standard double room

　A: All right how many days are you planning to stay

　B: oh, I want to stay here for 3 days

　A: one moment, please Sir，please show your ID ，just like driver's license, passport or ID card。

　B：here you are。

　A：wait a moment ，please。

　Could you please fill in the registration card

　B: Sure Here it is Is it all right

　A: Yes, thanks Your room number is 202 Here is your key The room bellman will show you to your room I hope you will enjoy your stay the check-out time is 1pm of forth day later。

　B: Thank you

　A：you’re welcome。Good luck。

关于酒店接待的英语对话二

　B： Have you any vacant(spare) room in the hotel

　A：Sorry，we have no vacant(spare) room for you But I canre commend you to theOrient Hotel where you may get as pare room

　B：That sounds very good!Can I book the plane ticket(train ticket，ship ticket)here

　A：Please go to the CAAC office to book your plane ticketIf you want to book your trainticket or ship ticket，you'd better go to the Shanghai International TravelService

　B： Could you tell me how many kinds of rooms do you have

　A：There are single rooms， double rooms， suites and deluxe suites in our hotel Every roomis equipped with a bat hand a telephone

　B：Oh，I seeThanks

　A：You are welcome

关于酒店接待的英语对话三

　(A：Receptionist B：Guest)

　B： I want a double room with a bathHow much aa day doyou charge

　A： It is a hundred yuan a day including heating fee but excluding service charge

　B：It's quite reasonable

　A：How long do you intend to stay in this hotel

　B：I shall leave in a fortnight(half a month)

　A：Have you got through with the check-in procedure

　B：Oh，yes，I'm going to fill in the form of registration right nowCan I book a single room formy friend before hand as he will arrive in Shanghai tomorrow morning

　A：SureHere is the form for reservationsWould you mind filling in this form and payhundred yuan in advance for him

　B：All right This is one hundred yuan to pay for my reservation

　A：Thank youThis is a receipt for paying in advancePlease keep it