给上司怎么写英文邮件?需要格式,详细一点的信息~

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给上司怎么写英文邮件?需要格式,详细一点的信息~,第1张

给上司怎么写英文邮件?需要格式,详细一点的信息~
导读:  怎么写英文邮件日常要处理许多信件电邮,因而运用英语上不得不留神,以下有一些个人意见,也参考了一书本,希望大家有所得益 一、文法上1、切忌主客不分或模糊 例子:Deciding to rescind the earlier estima

  怎么写英文邮件

日常要处理许多信件电邮,因而运用英语上不得不留神,以下有一些个人意见,也参考了一

书本,希望大家有所得益

 一、文法上

1、切忌主客不分或模糊 例子:Deciding to rescind the earlier estimate,our report was updated to include $40,000 for new equipment”

应改为:Deciding to rescind our earlier estimate,we have updated our report to include $40,000 for new equipment(We决定呀,不是report)

2、句子不要凌碎 例子:He decided not to audit the last ten contractsBecause of our previous objections about compliance应该连在一起

3、结构对称,令人容易理解

例子:The owner questioned the occupant’s lease intentions and the fact that the contract had been altered with ink markings

应改为:The owner questioned the occupant’s lease intentions and ink alterations of the contract

4单众数不要搞乱,不然会好刺眼,看不舒服

例如:An authorized person must show that they have security clearance

5动词主词要呼应想想这两个分别:

1)This is one of the public-relations functions that is underbudgeted

2)This is one of the public-relations functions,which are underbudgeted

6时态和语气不要转变太多看商务英语已经是苦事,不要浪费人家的精力啊

7标点要准确

例如:He did not make repairs,however,he continued to monitor the equipment

改为:He did not make repairs; however,he continued to monitor the equipment

8选词正确好像affect和effect,operative和operational等等就要弄清楚才好用啦

9拼字正确有电脑拼字检查功能后,就更加不能偷懒

10大小写要注意非必要不要整个字都是大写,除非要骂人

例如:MUST change to OS immediately外国人就觉得不礼貌和喝令人一样要强调的话,用底线,斜字,粗体就可以了

二、 文体



1可读性对象是大学程度的话,用高中的英文就行,不要以为人人都是语言大师多用短句(15-20字吧),技术性的字,就更加要简单易明

2注意段落的开头一般来说,重要或强调的事情都放在信件或段落的开头,而句子就放在最尾

例如:1)Because he was unable to attend the meeting personally,he forwarded his congratulations on cassette tape

 2)He forwarded his congratulations on cassette tape because he was unable to attend the meeting personally两者强调的事情就有分别了

3轻重有分同等重要的用and来连接,较轻放在次要的句子里

4意思转接词要留神例如:but (相反),therefore (结论),also (增添),for example (阐明)分不清furthermore和moreover就不要用啦

5句子开头不要含糊不清的主词例子:These decisions have been a big disappointment to the committee membersThey have delayed further actionThey是指什么呀开头少用this,that,it,they,或 which

6修饰词的位置要小心,例如:He could only reimburse the cost after July 15应为 He could reimburse the cost only after July 15



7用语要肯定准确切忌含糊例如:The figures show a significant increase” 怎样significant呀,大哥改为:The figures show an increase of 19%

8立场观点一致少用被动语例如:Partial data should be submitted by April改为:You should submit partial data by April就很好了

三、 格调

1式样和句子长度不要太单调千篇一律的subject-verb-object会闷死人的有时短句跟着长句可以化解一下

2弱软的词(egwas,were,is,are)可以加强一点例如:Prunton products are highly effective in 改为:Prunton products office/9shtml' target='_blank' class='article'>excel in 就有力很多了

3亲切,口语化是比较受欢迎!用宾词和主动的词,让人家受落例如:1This information will be sincerely appreciated” 2We sincerely appreciate your information明显地,我们会喜欢第2句

范文:

Dear boss,

亲爱的老板,

It's our great honor to invite you to visit our company in XX, XXXX This visit will provide an opportunity for you to make a better understanding of our marketing issues, and to discuss about our issues business cooperation in detail

我们非常荣幸地邀请您于XXXX年XX月访问我们的公司。通过这次访问,您将有机会更好地了解公司的销售计划,并就将来的贸易计划与我们进行详细讲解。

Please use this invitation letter to apply for your visa to ChinaWe are all looking forward to seeing you soon, and should you have any questions, please feel free to inform me

请以这封邀请函作为您申请中国签证的依据。我们期待早日见到您。如果你还有任何问题,请随时告知我。

XXX

XXX。

XXX Company

XXX公司。

信的内容格式: 1、“尊敬的:”或“亲爱的,:” (顶格写,别忘了冒号) 2、(空二格)先向对方问好 长辈的话:“您好!”;平辈的话“你好!” 熟稔的话:“好久不见了!”之类的 3、正文 有事说事儿,没事儿闲扯,反正随你写了,每段段首也要空两格。 4、结尾格式: “此致 (空几格写) 敬礼”(另起一行,要顶格写) 5、写信人署名 (靠右) 写信日期(靠右) 内容实例: XXX: 您(你)好 正文此致 敬礼! (上两行也可写成: 祝 身体健康!) 写信人名字或昵称 写信的日期

答案我告诉你了,可以给我一票吗?

Hello

My name is xxxx, from now on, I will be taking over for xxxx Please contact me directly, my contact information is as follows:

Office Phone:

Office Fax:

Mobile Phone:

email:

I am looking forward to be working with you

Best regards,

xxxx

在美国律所工作这段时间,看了很多美国人的遣词造句,也悟出一些规律,回头看看自己一开始工作写的那些邮件,真应该自动转入垃圾信箱。

先上一封比较规范的邮件作为参考:

SUBJECT: XXXX EVENT ON MAY 15

Hi team,

It’s great talking with you last Friday and getting things rolling  There are three fronts to be taken care of for the upcoming event on May 15

1 Panelists: We will have three panelists: 1) xxx; 2) xxx, and 3)  Looks like we have confirmed their schedules  Maybe we should double-check with them two weeks before the event just to be safe  I can contact xxx  I assume Susan and Leon have good relationships with other two panelists and can double-check with them  But if you are tied up, I can do it, too  I will refresh this on May 1

2 Reception and on-site work: This would include ordering food and drinks, signing in the participants, arranging chairs and tables, etc 

a Food Catherine volunteered to help and gave me valuable advice regarding catering (I’m copying her here)

b Alcohol We talked about serving alcohol on Friday and need to confirm with PTO that’s doable  Maybe Leon could also float this the organizer since he is working on the forum with them But let me know if you need help

c Private policy There seems to be a form we need to fill out and submit to the organizer and I saw Leon was working on it with Kevin  Leon, could you please confirm the form is submitted

d Budget: Susan, let us know how much you want to spend for food and drinks

e Volunteers: Jenny offered to recruit some volunteers Leon, how many volunteers do we need for an event like this

3 Promotion and marketing: I will work with Nancy on drafting and sending out messages regarding this event  I will prepare descriptions and blurbs by early April and circulate them to the team As you said, this even covers a relatively narrow topic, so we need to reach out to IP lawyers specifically Maybe people can brainstorm the organizations we should reach out to and claim the ownership

Let me know if I missed anything 

Eric

一、标题

可能很多人练习写英文邮件是从称呼语开始,但其实,收信人第一眼看到的是标题,写好邮件的标题,至关重要。

作为标题,最重要的当然是简洁,其实在整个写电子邮件的过程中,“言简意赅”都是很重要的,因为邮件主要是工作用途,快速传达意思,落实行动是最重要的。文章开头的邮件标题就是一个很好的范例,说明是某月某日的某活动,那么就锁定得很清楚了,读信人在打开邮件之前就对这封邮件的内容有明确预期。每次拟完标题,只需要想一个问题“收件人看到标题知不知道我要说什么”,如果这个接近程度越高,说明你的标题越成功。来举几个例子:

Information Request for the setup of a LLC 有限责任公司设立的信息要求

Comments on the Term Sheet of Series A 某公司A论融资条款意向书的意见

Application as a volunteer of the September 1th Event 九月一日活动的志愿者申请

Draft of 2016 Board Resolution 某公司2016年董事会决议起草

这些都比较简洁,主旨意思一目了然的标题。

二、称呼

我们中学英语课上教的Dear xxx。但是事实上, 已经是比较古老的用法, 现在发邮件,除了真的是跟你关系很亲密的dear某某人,其他的都是Hi xxx开头。

听起来有道理,我们写邮件都是商务场合,可以基本排除Dear的使用了。唯一还有一种商务场合要用到Dear的就是Dear Sir/Madam, 但是如果知道具体名字的,都是“Hi xxx,“。

注意!与中文中的“王先生,您好!”开头不同, 这个Hi和人名之间没有标点符号,在人名后面是一个逗号,比如:

· Hi Mike,√  对!你没看错,就是Hi Mike中间什么都没有!

· 而不是

· Hi! Mike, X

· Hi Mike!  X

· Hi, Mike! X

知道名字的还可以用Good morning xxx, Hello xxx。但是出现都不多,基本上就记住一个Hi xxx, 就可以。 如果写给一大堆人,可以用Hi Team,或者想我上面用的那个Hi Investors。不知道名字的可以用To whom it may concern, Dear Sir/Madam,在实际使用中,一般用后者的比较多。

另外,虽然中学课本上用Mr或者Ms,但是现实生活中往往直接用名,而不用尊称。即便跟老板话,也是直呼其名。只有偶尔跟客户会用Mr或者Ms,但是也非常少。

所以,称呼部分,可以总结为:知道名字的就用Hi xxx, 不知道名字的就用Dear Sir/ Madam。

三 开头语

很多人可能听说过以下这些开头:

1) I am writing to tell you about

2) I wanted to tell you that…

3) We’re sending you this email because…

4) This email is to confirm that

5) Hope you’re having a great day

6) Happy Monday

7) I hope this finds you well

8) "My name is

9) “Let me introduce myself”

10) "I know you're really busy "

11) "I want to ask a quick favor"

曾经跟一个美国人聊过,这种开头,基本上就不想让人往下看了。让我们分类来分析一下:

1 高冷生硬型1)~ 4)

· I am writing to tell you about (我写这封邮件是为了告诉你……)X

· I wanted to tell you that… (我想告诉你……)X

· We’re sending you this email because…  (我们发这封邮件是为了……)X

· This email is to confirm that (这封邮件是为了确认……)X

看完后,收信人的表情一定是:

这些用语,别说是英文,翻译成中文都有点让人看不下去。尤其是第二个,I want,咱们可能觉得want挺常用、挺普通的词,但是在实际英语使用中,可以说有点不礼貌,老板对员工说I want可以,女朋友对男朋友说I want可以,孩子对爸妈说I want可以,但总之I want带着一种任性的口吻,会让收信这有一种感觉:

顺便说一句,美国朋友告诉我,即便在餐厅点菜,也不要“I want a Kongbao Chicken “ 而是往往会用”I’d like a Kongbao Chicken“。对服务员粗鲁一点也就算了,商务场合,少用want。

2 弱智儿童欢乐多型5)~7)

· Hope you’re having a great day 希望你今天过得好X

· Happy Monday 愉快的周一!X

· I hope this finds you well 希望这封邮件顺利送达X

  对于这样的开头,看完后,收信人的表情一定是:

这种开头不会让别人觉得冒犯、粗鲁,但是会觉得有点无聊,虽然美国人也经常这样开头,但是这并不是我们推荐的开头。邮件都是要言简意赅的,最好开门见山。像是文章开头的两个例子,一个是直接说“Attached please find……(请见附件中……)“,完全没有寒暄。另外一个,It’s great talking with you last Friday and getting things rolling(上周五跟大家讨论事情的进展很愉快)虽然看起来稍微有点寒暄,但是注意这句话是由信息量的,因为写信人上周五刚刚跟大家见面谈过这个事项的安排,这样说是一种比较自然的用语。

3无辜示弱型8)~11)

"My name is (我的名字是)

"Let me introduce myself”(让我介绍一下自己)

"I know you're really busy "(我知道你很忙)

"I want to ask a quick favor"(我想让你帮个小忙)

这种开头的邮件往往是美国人说的cold email,也就是给不认识的人,而且往往比自己地位高的人。在求职中,或者业务拓展中比较多。邮件主要作为商务目的,写什么都从这个角度出发考虑一下,这是不是商务场合的用语。上面例子中,前两个似乎还看得下去,后面两个简直不忍直视。收信人的表情一定是:

那么,说了这么多,这也不行,那也不行,到底怎么写好邮件的开头呢?其实,应该说,最好的邮件开头,就是没有开头!

对,你没听错,最好的开头就是没有开头,或者说尽量短的开头,尽量有信息量的开头,尽快进入主体部分。还是之前说的原则,开门见山,有事说事,没事别浪费别人时间,有事也别占用别人太多时间。

1 第一次发邮件给别人。

如果不认识的人,接续上面的例子,你像介绍自己,最好开头也先说说对方跟你有什么关系,既然自己处于弱势,那就突出对方,弱化自己,先多说一下对方的好。比如说

We’ve met in the Tencent Tech Day event last month (我们上周在腾讯科技日活动上见过)

I’ve read a lot of books written by you and like your style very much (读过很多你写的书,非常喜欢你的风格)

Xxx talked about you many times and speaks highly of you (xxx经常提起你,对你非常敬佩)

这样既避免了开头介绍自己的无话可说,又拉近了关系,让人在素未谋面之前,就产生了比较好的印象。而如果是认识的人用下面的,直接提出要求或者你的问题

I would appreciate if you……

I may need your help on ……

Could you please ……

I would be grateful if you could

I would be grateful if you could send me further information about

2 后续发邮件(follow up)

Thank you for your question (谢谢你提的问题)

Sorry for late reply (抱歉回复晚了)

Just to confirm that(希望确认一下……)

About xxx, hope to clarify that (关于xxx,有一点想要明确以下)

四、主体部分

主体部分没有固定的语句,很多文章也总结,让大家礼貌、清晰、专业,但是似乎缺乏可操作性的方法。这里有三句箴言可以让你的邮件越写越好:1 少用I和We;2 少用问号;3 简短。

1 少用I和We

修改前I am very glad to talk with you last Friday and getting things rolling  I think three fronts need to be taken care of for the upcoming event on May 15

修改后It’s great talking with you last Friday and getting things rolling  There are three fronts to be taken care of for the upcoming event on May 15

比较明显,就是把主语从两个I换成了客观的it和there, 前者看起来重复、拖沓,有点像小学生说话,后者就更加正式、专业。

看文章开头的邮件,其实也有很多I和We开头的,但是这样的比例是比较正常的,因为很多句子还是要用I和We开头,只不过是尽量减少,如果你起草玩了一封邮件,发现每一句都是I和We开头,那就要修改一下了。

2 少用问号

修改前Did I miss something

修改前 Did I miss something ed anything 

前者就更有礼貌,后者在邮件中这样用有点质问别人的感觉,给人粗鲁的印象。

3 简短

修改前I’m thinking since Leon is working with the organizer regarding the forum, maybe he could also float the alcohol permission with the organizer at the same time

修改后Maybe Leon could also float this the organizer since he is working on the forum with them

  修改后的就觉得更加一目了然,该表达的意思也都包括了。不过这里的简洁并不是把所有能套在一起分句都套成从句,上面这个例子是恰好有一个因果关系的存在,所以我们直接调换了顺序,减掉了冗余的词语。如果是盲目地把句子改成从句套从句,看起来像是一句话,但是一句话就有一个自然段的,收信人读完了要仔细想各个从句之间哪个限定哪个,反而起不到简洁的目的。

文章开头的范例邮件中也用了一些1,2,3,a,b,c,的小标题,让邮件内容更加简洁。

五、结尾

结尾也要尽量简洁,不像是中文邮件的“敬颂春祺“”顺颂商祺“这种肉麻的用语,英文的行文一定要简单明晰。文章开头的那个邮件案例,结尾是“Let me know if I missed anything ” 这样的结尾既不失礼貌,又不罗嗦,含有一定的信息量,把自己放在请教的位置,让对方提醒自己有没有什么遗漏。

可以给大家一些常见结尾:

· If there's anything I can do for you, please let me know

· Looking forward to hearing from you

· I'd love to hear your feedback

如果不知道说什么,最好的结尾,其实就是我们最常说的Thank you very much! 绝对不会出错, 也不要认为这样让人觉得你英文不够好,没别的话可说。

六、落款

然后落款,我们可能见到很多常见的格式,像是

Sincerely,

Yours faithfully,

Kind regards,

Yours truly,

Regards,

Best regards,

With best wishes,

但其实现实生活中用的最多的,就是直接写自己的名字,上面那些可以在非常正式的邮件,像是在发给对方公司关于一项重要决定、文件的时候用,而日常与同事、上司、对方工作人员之间的邮件,直接写上自己的名字就可以了,像是文章开头的邮件案例那样。 如果在日常商务场合每次都加上”Sincerely” “Yours”什么的,反而会让人觉得很见外。

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欢迎评论留言,也可以通过邮箱联系我liuxiaoxiao101@gmailcom

D是不可能的.

原因是:先打印2,说明下面已经有信件1了,这时候老板又拿来了信件3,秘书打印信件3,

再打印信件5,说明此时下面已经有信件1,4了,而且信件4应该在信件1上面,

接下来的顺序应该是5、4、1,而不可能是5、1、4.

故选D.